Terms of Service & Privacy

Last updated: December 8, 2025

This document serves as both the Terms of Service and Privacy Policy for PatriotVPN, a virtual private network service operated by Nexodus LLC, a Nevada limited liability company ("PatriotVPN," "we," "us," or "our").

Terms of Service

1. Acceptance of Terms

Your use of PatriotVPN constitutes acceptance of these Terms. We may modify them at any time; continued use after changes means you accept the new terms.

2. Eligibility

You must be 18 years or older and capable of forming a binding contract.

3. Service Description

PatriotVPN provides encrypted VPN tunnels to protect your internet traffic and IP address.

4. Zero-Logs VPN Policy (Strict No Activity Logs)

We do not log, monitor, or store:

Browsing history
Traffic data or content
DNS queries
Your real IP address or assigned VPN IP
Connection timestamps or session duration
Per-session bandwidth

This zero-logs policy is independently audited continually by KPMG. We cannot hand over data we do not have.

5. Customer Account Information

A. Purchases made directly on patriotvpn.com. We collect and retain only the minimum information required for billing and support:

Email address (your login/username)
Payment information (processed and stored by PCI-compliant third-party processors; we never store full credit card numbers)
Subscription plan and renewal date
Transaction history
Support correspondence

B. Purchases made through Apple App Store or Google Play Store. If you subscribe via in-app purchase on iOS or Android, the only personal information we receive and store is the email address you choose to use as your VPN username. Apple and Google handle all payment processing and billing. We do not receive your name, payment details, or any other identifiers from Apple or Google.

6. Prohibited Activities

You may not use PatriotVPN for any illegal purpose, including but not limited to copyright infringement, child exploitation material, fraud, terrorism, or network attacks. Violations may result in immediate termination without refund.

7. Payments & Refunds

Subscriptions auto-renew unless canceled.
30-day money-back guarantee on first-time purchases only (excludes renewals and cryptocurrency payments).
No refunds for accounts terminated for violating these Terms.

8. Termination

We may suspend or terminate your access at any time, with or without notice, for any reason.

9. Disclaimer of Warranties & Limitation of Liability

THE SERVICE IS PROVIDED "AS-IS." TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEXODUS LLC DISCLAIMS ALL WARRANTIES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRIOR TO ANY CLAIM.

10. Governing Law

Nevada law governs these Terms. Exclusive venue: state or federal courts in Nevada.

11. Contact

Nexodus LLC, 11700 W Charleston Ave, STE 170-507, Las Vegas, NV 89135, USA. Email: support@patriotvpn.com

Privacy Policy

1. Information We Collect

A. VPN Usage: ZERO LOGS. No activity logs are ever created or stored.

B. Direct Website Sign-Ups (patriotvpn.com)

Email address (username)
Billing information (handled by PCI-compliant processors)
Subscription and transaction history
Support tickets

C. Sign-Ups via Apple App Store or Google Play Store. When you subscribe through the iOS or Android app using in-app purchase:

We only receive and store the email address you explicitly provide as your VPN username.
We receive no name, payment details, Apple ID, Google account information, or any other personal data from Apple or Google.
Apple and Google manage all payment and billing data under their own privacy policies.

D. Technical & Aggregated Data. Anonymized server load, crash reports, and analytics that cannot be linked to any individual.

2. How We Use Your Information

Only to provide the service, process payments (website purchases only), send service announcements, and provide support.

We do not sell your personal data.

3. Data Retention

VPN activity: none created
Website customer data: kept while account is active + 180 days
App Store/Google Play accounts: only your chosen email is retained while the subscription is active
Financial records: retained as required by law (currently 7 years)

Only with payment processors (website purchases), infrastructure providers under strict NDAs, or in response to valid U.S. legal process (and only for data we actually possess).

5. Security & Your Rights

We use industry-standard protections. You may request access, correction, or deletion of your data by emailing support@patriotvpn.com.

6. Changes

Material changes will be announced via email or on our website.

By using PatriotVPN, you acknowledge that you have read and agree to both the Terms of Service and this Privacy Policy.

This website

This section covers the patriotvpn.com website itself (not the VPN service).

Support form: your name, email address, message and the page you sent it from. It is emailed to our support team so we can reply.
Email sign-ups: your email address, first name if you give it, and when and where you signed up. We keep the list on our own server, use it only to send PatriotVPN news, and you can unsubscribe or ask us to delete it any time.
Spam protection: a scrambled (hashed) version of your IP address, kept for up to one hour, to block repeated automated messages.
Analytics: we use Google Analytics to count visits and see which pages are useful. It records things like the pages you view, your approximate location (city level), device and browser type, and how you arrived, and it sets cookies to do this. You can opt out with Google's browser add-on.
Server logs: like every website, our hosting server keeps standard logs (IP address, pages requested, time) for security and troubleshooting.

Ordering and your account happen in the PatriotVPN client portal, covered by the Terms of Service and Privacy Policy above. Apart from Google Analytics, the public pages don't use cookies. To see, correct or delete anything you sent through this website, email support@patriotvpn.com.

Terms of service & privacy